Volemos Travel LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting personal information. Volemos Travel LLC may operate under one or more trade names or brands. This Privacy Notice explains how we collect, use, disclose, and safeguard personal information in connection with our travel services, and describes certain rights available to California residents under applicable law. We operate primarily as an in-person travel agency and do not offer an online booking platform.
Personal Information We Collect
We collect personal information only when it is voluntarily provided to us by you, or by a parent or legal guardian on your behalf. We do not currently collect personal information through automated tracking technologies or third-party data brokers.
The categories of personal information we may collect include:
- Identifiers such as name, mailing address, email address, and phone number
- Government-issued identification, such as passport information, when required to arrange travel
- Payment information necessary to process transactions
- Travel-related information, including itineraries, preferences, and emergency contact details
- Information relating to minors, when provided by a parent or legal guardian
- Other information reasonably necessary to arrange travel services, when provided by you
We do not knowingly collect personal information directly from individuals under 18 years of age.
How We Use Personal Information
We use personal information only for legitimate business purposes, including:
- Arranging, booking, and managing travel services
- Communicating with you regarding reservations and travel plans
- Processing payments and preventing fraud
- Complying with legal, regulatory, and record-keeping obligations
We do not use personal information for unrelated or third-party marketing purposes.
How We Share Personal Information
We share personal information only as reasonably necessary to provide travel services, or as otherwise permitted by law, including with:
- Airlines, hotels, tour operators, and other travel service providers
- Payment processors and financial institutions used to complete transactions
Authorized independent contractors or agents of Volemos Travel LLC may access personal information solely for the purpose of providing travel services on our behalf and in accordance with this Privacy Notice.
We do not sell personal information and do not share personal information for advertising or marketing purposes.
Sale or Sharing of Personal Information
Volemos Travel LLC does not sell personal information and does not share personal information for cross-context behavioral advertising, as those terms are defined under California law.
Information About Minors
We may process personal information relating to minors only when provided by a parent or legal guardian for the purpose of arranging travel. We do not knowingly collect personal information directly from individuals under 18 years of age.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Notice, including to comply with legal, accounting, or regulatory requirements.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your California Privacy Rights
California residents may have the right to:
- Request access to personal information collected about them
- Request correction of inaccurate personal information
- Request deletion of personal information, subject to legal exceptions
- Limit the use or disclosure of sensitive personal information, where applicable
We will not discriminate against individuals for exercising their privacy rights.
How to Exercise Your Rights
To submit a privacy request or ask questions about this Privacy Notice, please contact: privacy@volemos.travel
We may need to verify your identity before processing certain requests.
Changes to This Privacy Notice
We may update this Privacy Notice from time to time. Updates will be posted on our website and will take effect when published.
Governing Law
This Privacy Notice is governed by applicable privacy laws of the State of California.
Contact Information
Volemos Travel LLC
San Diego, California, United States
Email: privacy@volemos.travel